Determining the quality of telecommunication services
US6690919B1 · kind B1 · utility
Assignee
Inventor
Key dates
| Filing date | Nov 6, 2000 |
| Grant date | Feb 10, 2004 |
| Priority date | — |
| Expiry date | Nov 6, 2020 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W24/00
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method for ascertaining the quality of service of telecommunication services in a communication network is provided including assessing subjectively obtained quality of service parameters, transmitting the quality of service data to a central station in the communication network and inputting the quality of service data into a terminal. The inputting step is performed by a terminal user. Quality of service parameters may include a network accessibility of the communication network, a service accessibility of a selected service, a speech quality and a probability of call termination. The assessment step is performed for each instance of a service being used and/or each attempt at using a service on a terminal designed for communication in the communication network.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.