Office information system having a device which provides an operational message of the system when a specific event occurs
US6701095B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 5, 2000 |
| Grant date | Mar 2, 2004 |
| Priority date | — |
| Expiry date | Jan 5, 2020 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG03G2215/00109
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
An office information system having a device which provides a user with an operational message of the system is disclosed. In an embodiment of the office information system, a path record storage device stores a plurality of path records related to components of the system, each path record indicating a locating path needed to reach a location of a specific one of the components in the system when a failure related to the specific one of the components occurs. A failure location detecting device detects a location of a component in the system when a failure related to the component occurs. A reached location determining device reads a path record from the path record storage device when the location of the failure is detected, and determines a currently reached location in the system based on the path indicated by the path record. A message device generates, when the reached location is determined, an operational message needed for recovering the failure at a subsequent location in the path following the reached location.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.