Pre-paid wireless interactive voice response system with variable announcements

US6728353B1 · kind B1 · utility

Assignee

• BELLSOUTH INTELLECTUAL PROPERTY CORPORATION · US

Inventors

• Judith C. Espejo · Snellville, US
• Lance F. Casey · Suwanee, US
• Carmen D. Andia · Atlanta, US
• Judy D. Martin · Lawrenceville, US
• Adrian C. Rudd · Powder Springs, US
• Susan F. Meek · Norcross, US
• Brenda L. Boyden · Smyrna, US

Key dates

• Filing date: Dec 28, 2000
• Grant date: Apr 27, 2004
• Expiry date: Jan 10, 2022

Classification

• Technology area (CPC H): Electricity
• CPC primary: H04W4/24
• WIPO field: Telecommunications
• WIPO sector: Electrical engineering

Abstract

A wireless communications system providing interactive voice response is disclosed. The system is menu-driven, and can accept information and requests from customers. In response to one type of request, the system can provide the customer with information regarding locations where pre-paid calling cards can be purchased. The system also includes provisions that provide customers with locations that are close to or within a ZIP code entered by the customer. Customers can also retrieve multiple locations.