Patent · US Expired

Method, computer system, and computer program product for monitoring objects of an information technology environment

US6732118B2 · kind B2 · utility

28Cited by

9References

25Claims

0Family size

Assignee

HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P. · US

Inventors

Alfred Hermann · Weil der Stadt, DE
Bernd Gutjahr · Ostelsheim, DE
Peter Klotz · Fellbach, DE

Key dates

Filing date	Mar 26, 2001
Grant date	May 4, 2004
Priority date	—
Expiry date	Mar 2, 2022

Classification

Technology area (CPC Y)Emerging Cross-Sectional Technologies
CPC primaryY10S707/99944
WIPO fieldIT methods for management
WIPO sectorElectrical engineering

Abstract

The invention is directed to a method performed by a service management system for monitoring objects of an IT environment. At least some of the objects and their dependencies are represented in a service model. The method comprises that data relating to an object that is not represented in the service model is automatically processed by the service management system, and when said object is later included in the service model, the results of this processing are available for monitoring the included object. The invention is also directed to a corresponding computer system and a corresponding computer program product.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.