Pre-paid wireless interactive voice response system with variable announcements
US6748066B1 · kind B1 · utility
40Cited by
12References
20Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Dec 28, 2000 |
| Grant date | Jun 8, 2004 |
| Priority date | — |
| Expiry date | Nov 12, 2021 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2215/82
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A wireless communications system providing interactive voice response is disclosed. The system is menu driven, and can accept information as well as deliver information to the customer in the form of prompts or prompt information. The system includes provisions that permit customers to vary the prompt information. In prompt information can be varied in a number ways, including the method of delivery, the content, pre or post-call prompts, and the frequency in which the prompt information is delivered.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.