Technique for permitting collaboration between web browsers and adding content to HTTP messages bound for web browsers
US6748418B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 16, 2000 |
| Grant date | Jun 8, 2004 |
| Priority date | — |
| Expiry date | Jan 12, 2022 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F16/957
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A technique for permitting collaboration and coordination between the content displayed in multiple web browsers, such as the browser for a customer and the browser for a company agent. An HTTP request is sent from a customer browser to a web server via a collaboration server. The web server then sends an HTTP message responding to this request to the customer web browser via the collaboration server. At this time, the collaboration server refers to stored information, such as past history information and customer purchasing records. When the HTTP message includes data which corresponds to a predetermined condition relative to the stored information, the collaboration server embeds a program for displaying predetermined information in the HTTP message. The modified HTTP message is then sent to one of a customer browser or the browser of a collaborating agent collaborating with the customer or both, and the embedded program is executed and predetermined information is displayed. Preferably, the embedded command is in the form of a JavaScript program which is executed by the web browser, which causes the embedded information to be displayed in a separate window.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.