Personal auto attendant apparatus and method
US6766006B1 · kind B1 · utility
3Cited by
4References
12Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jun 8, 2000 |
| Grant date | Jul 20, 2004 |
| Priority date | — |
| Expiry date | Sep 11, 2021 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/436
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method for operating a telecommunications server including configuring a personal auto attendant associated with a particular telephone extension, the personal auto attendant including a series of menu selections, each menu selection associated with a user defined action, receiving an incoming call from a caller for the particular telephone extension, transferring the incoming call to the particular telephone extension, outputting the series of menu selections to the caller, receiving a menu selection from the series of menu selections from the caller, and performing a user-defined action associated with the menu selection.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.