Method and system for call administration
US6771947B1 · kind B1 · utility
Assignee
Inventor
Key dates
| Filing date | Jun 12, 2001 |
| Grant date | Aug 3, 2004 |
| Priority date | — |
| Expiry date | Mar 16, 2022 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/436
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A call administration service for processing incoming calls during service activation times. One embodiment permits a subscriber to provision the administration service using configuration files, which provide the capability to establish flexible scenarios for the allowance, denial and routing of incoming calls. The present invention automatically routes authorized incoming calls, and permits unauthorized incoming calls to be routed in accordance with a caller's interactive responses. An embodiment provides multiple methods for interacting with the system, including file and speech input of subscriber provisioning information, and speech input of caller interactive responses.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.