System and method for reporting detected errors in a computer system
US6772376B1 · kind B1 · utility
19Cited by
17References
18Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Nov 2, 2000 |
| Grant date | Aug 3, 2004 |
| Priority date | — |
| Expiry date | Jul 3, 2022 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/2294
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method and system for reporting detected errors in a computer system. The computer system includes a processor, communication device, and subsystems. The communication device preferably includes a preprogrammed reporting address associated with a technical support center. When an error is detected within the system, an error specific message is generated. The communication device then sends the error message to the preprogrammed address. The technical support center, resident at the preprogrammed address receives the error message and is able to more effectively respond to the detected error message.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.