Queue prioritization based on competitive user input
US6801520B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Apr 3, 2002 |
| Grant date | Oct 5, 2004 |
| Priority date | — |
| Expiry date | Apr 3, 2022 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2207/12
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A routing system is disclosed for routing communication events. The system comprises at least one data queue for queuing incoming events; at least one interaction mechanism for enabling bi-directional communication with authors of events in queue; and a processor for processing events in queue according to routing rules. In a preferred embodiment authors of the communication events are solicited through the at least one interaction mechanism to make a value contribution in exchange for advancement in the data queue.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.