Patent · US Expired

Queue prioritization based on competitive user input

US6801520B2 · kind B2 · utility

81Cited by
13References
31Claims
0Family size

Assignee

Inventor

Key dates

Filing dateApr 3, 2002
Grant dateOct 5, 2004
Priority date
Expiry dateApr 3, 2022

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2207/12
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

A routing system is disclosed for routing communication events. The system comprises at least one data queue for queuing incoming events; at least one interaction mechanism for enabling bi-directional communication with authors of events in queue; and a processor for processing events in queue according to routing rules. In a preferred embodiment authors of the communication events are solicited through the at least one interaction mechanism to make a value contribution in exchange for advancement in the data queue.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.