Method and system for providing dynamic hosted service management across disparate accounts/sites
US6816905B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Nov 10, 2000 |
| Grant date | Nov 9, 2004 |
| Priority date | — |
| Expiry date | Mar 16, 2023 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A hosted service provider for the Internet is operated so as to provide dynamic management of hosted services across disparate customer accounts and/or geographically distinct sites. For each of a plurality of customer accounts, a plurality of individual servers are allocated to a common administrative group defined for that customer account. Each administrative group is configured to access software and data unique to that customer account to provide hosted services for that customer account. The system automatically monitors the performance and health of the servers in each administrative group. At least one server from a first administrative group is automatically and dynamically reallocated to a second administrative group in response to the automatic monitoring. The automatic and dynamic reallocation of servers is accomplished by setting initialization pointers for the reallocated servers to access software and data unique to the customer account for the second administrative group, and then reinitializing the reallocated servers such that the reallocated servers join the second administrative group when restarted. Preferably, the performance and health of the servers in each …
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.