Method and system for providing a linkage between systems management systems and applications
US6820118B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jan 20, 2000 |
| Grant date | Nov 16, 2004 |
| Priority date | — |
| Expiry date | Jan 20, 2020 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/10
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
An improved consistency is provided between systems management systems (SMS) and workflow management systems (WFMS) by a linkage between the two. A tight, integrative linkage is provided which is managed and maintained automatically by the application, particular by the WFMS, or alternatively by the SMS. This provides a consistent business process oriented view of the SMS monitored resources, including information technology resources, such as programs, and WFMS monitored resources, including organization resources such as people. This is achieved by either of enhancing the application's monitor to include the functionality of the enterprise console; or enhancing the enterprise console to include the functionality of the WFMS's process monitor; and profiting from the merged information of both the SMS and the WFMS.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.