Voice messaging system
US6823047B1 · kind B1 · utility
Assignee
Inventor
Key dates
| Filing date | Dec 16, 1999 |
| Grant date | Nov 23, 2004 |
| Priority date | — |
| Expiry date | Dec 16, 2019 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2242/22
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
In the present invention there is provided a method, apparatus and system for providing a subscriber to a messaging system, such as a voice messaging system, with detailed personal information data associated with the source of a stored message (i.e., the caller that left the message). In addition to recording a message for the called party, the calling party's personal information is transmitted from a repository (such as, for example, the calling party's voice messaging system) which is received and stored by the called party's voice messaging system. In general terms, a communications device of the subscriber (i.e., the called party) is presented with the stored personal information data of the caller in the form of an information signal, by way, for example, an IVR system, which relays the stored personal information data associated with the source of the stored message to the subscriber. The subscriber may then, again through perhaps an IVR system, respond to the received message using one or more of the communications methods described by the stored personal information data.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.