Patent · US Expired

System and method for retrieving select web content

US6823370B1 · kind B1 · utility

43Cited by
13References
12Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJul 10, 2002
Grant dateNov 23, 2004
Priority date
Expiry dateJan 23, 2023

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04L67/02
  • WIPO fieldDigital communication
  • WIPO sectorElectrical engineering

Abstract

An operator assisted system helps a caller browse the World Wide Web without requiring the caller use a computer. The invention enables a caller on a POTS or cellular/wireless telephone connection to connect with an operator to search and select Web-based content. The invention collects desired search results and passes them to an IVR (Interactive Voice Response) system for presentation to the POTS/Cellular caller. The invention facilitates high-quality search request interpretation and highly-efficient Web searches by a trained operator, using a visual PC based browser.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.