System and method for retrieving select web content
US6823370B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Jul 10, 2002 |
| Grant date | Nov 23, 2004 |
| Priority date | — |
| Expiry date | Jan 23, 2023 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L67/02
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
An operator assisted system helps a caller browse the World Wide Web without requiring the caller use a computer. The invention enables a caller on a POTS or cellular/wireless telephone connection to connect with an operator to search and select Web-based content. The invention collects desired search results and passes them to an IVR (Interactive Voice Response) system for presentation to the POTS/Cellular caller. The invention facilitates high-quality search request interpretation and highly-efficient Web searches by a trained operator, using a visual PC based browser.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.