System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with telephone-based service utilization and control
US6829334B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 2, 2000 |
| Grant date | Dec 7, 2004 |
| Priority date | — |
| Expiry date | Feb 2, 2020 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2242/22
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method and system for telephone-based service utilization and control in conjunction with interactive, real-time, voice transmission of information to a user is disclosed. A voice service system provides creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems and other data repositories. In conjunction with such services, a user may use a telephone to control such services. For example, the user may subscribe and unsubscribe to a service using the telephone, be notified of new services via the telephone, and retrieve sound files via the telephone.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.