Method and apparatus for supporting wide area gaming network
US6830515B2 · kind B2 · utility
Assignee
Inventor
Key dates
| Filing date | Sep 10, 2002 |
| Grant date | Dec 14, 2004 |
| Priority date | — |
| Expiry date | Sep 18, 2022 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG07F17/3234
- WIPO fieldControl
- WIPO sectorInstruments
Abstract
A method of monitoring and providing support to a gaming device that includes monitoring the gaming device to determine an occurrence of an event, generating a message regarding the event, encoding the message, transmitting the message to a remote location over a communication link, receiving the message at the remote location, decoding the message, analyzing the message, and initiating a response to the message. In one embodiment, the event comprises an error or fault and the message regarding the event is transmitted using the simple mail transfer protocol (SMTP). Embodiments of the invention comprise apparatus forming a part of a gaming network or system including gaming devices such as gaming machines. In one embodiment, the apparatus comprises servers associated with a remote service center and message data storage.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.