System and method for providing dialog management and arbitration in a multi-modal environment
US6839896B2 · kind B2 · utility
53Cited by
4References
54Claims
0Family size
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Key dates
| Filing date | Jun 29, 2001 |
| Grant date | Jan 4, 2005 |
| Priority date | — |
| Expiry date | Sep 22, 2022 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F2209/543
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A system and method for providing conversational computing via a protocol for automatic dialog management and arbitration between a plurality of conversational applications, and a framework for supporting such protocol, in a multi-modal and/or multi-channel environment. A DMAF (dialog manager and arbitrator facade) interfaces with one or more applications, and a hierarchical DMA architecture enables arbitration across the applications and within the same application between various sub-dialogs.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.