Assignment manager

US6850895B2 · kind B2 · utility

Assignee

• Siebel Systems, Inc. · US

Inventors

• Robert A. Brodersen · Redwood City, US
• Prashant Chatterjee · Saratoga, US
• Peter Lim · Hillsborough, US
• Matthew S. Malden · San Francisco, US
• Duane Wandless · Bloomsbury, US

Key dates

• Filing date: May 30, 2001
• Grant date: Feb 1, 2005
• Expiry date: May 30, 2021

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q99/00
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A method, a program product, and a system for assigning resources to tasks in a rule based, resource constrained system. This is done by receiving as inputs tasks and task attributes; resources and resource attributes; and assignment rules. These inputs are used to searching a database of tasks, task attributes, and assignment rules thereof, to search a database of resources including resource attributes thereof, and to retrieve resources based upon the resource attributes. Resources are assigned to tasks based upon matches and scores of the resource attributes, the task attributes, and the assignment rules.