Cross channel delivery system and method
US6879963B1 · kind B1 · utility
Assignee
Inventor
Key dates
| Filing date | Apr 12, 2000 |
| Grant date | Apr 12, 2005 |
| Priority date | — |
| Expiry date | Apr 12, 2020 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0641
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Methods and systems consistent with the present invention provide a cross channel fulfillment system that enables consumers to purchase and receive items using different transmission mediums. The fulfillment system is a centralized distribution system that maintains information relating to consumers and has access to multiple transmission mediums. Specifically, the fulfillment system contains a database of consumer contact information relating to each transmission medium. The fulfillment system uses a remote device to provide information to consumers. The remote device transmits and receives broadcast messages including information relating to purchasable items. The fulfillment system may deliver a purchased item to the consumer using a medium different from that used to purchase the item.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.