Method for designing a knowledge portal

US6879972B2 · kind B2 · utility

Assignee

• International Business Machines Corporation · US

Inventors

• Nancy W. Brandon · Ridgefield, US
• Charles Cowan · Poughkeepsie, US
• Patricia Gongla · Santa Clarita, US
• Eric Klein · Cupertino, US
• Michael A. Limanni, Jr. · Bonney Lake, US
• Felicia Paduano · Danbury, US
• Richard A. Reece · Marietta, US
• Christine Rizzuto · New York, US

Key dates

• Filing date: Jun 15, 2001
• Grant date: Apr 12, 2005
• Expiry date: Aug 15, 2022

Classification

• Technology area (CPC Y): Emerging Cross-Sectional Technologies
• CPC primary: Y10S706/925
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A method for designing a knowledge portal for retrieving, organizing and delivering knowledge to a user belonging to an organization comprises identifying a community of users belonging to the organization characterized by a common interest with respect to the knowledge, and identifying business processes executed by the users in the community in accordance with strategies of the organization. The method then comprises analyzing the business processes to identify specific activities performed in executing the processes and patterns for performing the respective activities, and subsequently constructing the knowledge portal in accordance with the patterns. Analyzing the business processes to identify specific activities performed in executing the processes may be done by developing scenarios for using the portal in performing the respective activities and examining the scenarios to identify the patterns for performing the respective activities.