Monitoring submission of performance data describing a relationship between a provider and a client
US6915234B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 23, 2002 |
| Grant date | Jul 5, 2005 |
| Priority date | — |
| Expiry date | Jul 25, 2023 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/02
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Monitoring performance data includes establishing a reporting period during which a performance update is scheduled to be received at a database. The performance update includes provider data gathered from a provider, and describes a service provided to a client by the provider. The database is accessed to determine whether the database has received the performance update during the reporting period. A provider data rating is generated from the performance update. Performance data including client data gathered from the client is received, where the performance data describes the service, and a client data rating is generated from the performance data. The client data rating and the provider data rating are reported.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.