Activity log for improved call efficiency
US6917610B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 30, 1999 |
| Grant date | Jul 12, 2005 |
| Priority date | — |
| Expiry date | Dec 30, 2019 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q3/0045
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
The present invention provides for an activity log which may include user proactive billing management for use in a broadband communications system that guarantees voice, data and video communication reliability and security to users for an integrated telephone, television and data network. The activity log and user proactive billing management may log incoming calls directory numbers (DNs) and outgoing call DNs in a database that may be provided at a central system location, such as the IP Central Station or at the system subscriber's customer premises equipment. The activity log may also log incoming and outgoing email interactive sessions (e.g., instant message (IM) email) and log multimedia video and audio calls. According to a variation of the invention, the user may access the activity log(s) and identify any communication the cost of which should be billed to a different party. The activity log may also be sorted based on user preferences and set to direct calls to low cost alternatives.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.