Methods and systems for providing communications services
US6931111B1 · kind B1 · utility
Assignee
Inventor
Key dates
| Filing date | Nov 22, 2000 |
| Grant date | Aug 16, 2005 |
| Priority date | — |
| Expiry date | Jun 27, 2023 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/42161
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
Systems and methods are disclosed that allow a user to access communications services using a service node or a computer suitably connected to a communications-applications support system at a service provider's facility. The user is provided with information as to the communications services available. These services may be ordered for implementation on and use with the service node or the user's computer or on the computer used in connection with the support system. The implementation and performance of the communications services for the user be monitored, and if substandard, then remedial action may be taken by the system. Also, upgrades, maintenance, and new services may be transferred from the system to the user's computer as appropriate. Advantageously, the user is relieved from provisioning, configuring, maintaining, updating, or educating individuals about these communications services.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.