Automated service scheduling system
US6962531B2 · kind B2 · utility
60Cited by
42References
48Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Feb 12, 2001 |
| Grant date | Nov 8, 2005 |
| Priority date | — |
| Expiry date | Feb 12, 2021 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/109
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
An automated system uses a decisioning system to schedule service attendants to service events at patron locations. The decisioning system schedules the events for servicing using various factors to establish the priority of different events. Service attendants are paged by the system to inform them of a service to be provided.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.