Methods and system of obtaining consumer reviews
US6963848B1 · kind B1 · utility
149Cited by
15References
28Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Mar 2, 2000 |
| Grant date | Nov 8, 2005 |
| Priority date | — |
| Expiry date | Mar 2, 2020 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0236
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
One embodiment of the present invention is a system and method of encouraging customers to review purchased items. Customers are provided with review requests a predetermined amount of time after the customer has purchased an item or had the item delivered. The predetermined amount of time is related to an estimated time it will take the customer to evaluate the item. The reviews may include textual reviews that are presented to other customers and/or item ratings that are used to generate personal recommendations.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.