Computer integrated communication system for restaurants

US6973437B1 · kind B1 · utility

Inventors

• Tadeusz Olewicz · Plattsburgh, US
• Michael Pate · Sugar Hill, US

Key dates

• Filing date: Jun 28, 2000
• Grant date: Dec 6, 2005
• Expiry date: Jul 25, 2022

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q50/12
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A computer integrated communication system for restaurants that includes a central server and a series of table units and staff units. The table and staff units each include a display and wireless communication device that enables customer request information and other communications to be sent from the table unit to the staff units either directly or by first being passed through the central server unit. The central server further can monitor the communications and direct the request to another staff member or management for action in the event of delays or other problems with the customer's request.