Multiple platform voice processing system with optimized resource allocation
US6990183B2 · kind B2 · utility
18Cited by
5References
7Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Jul 3, 2002 |
| Grant date | Jan 24, 2006 |
| Priority date | — |
| Expiry date | Jun 18, 2023 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2201/40
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A call processing system is disclosed wherein plural platforms are populated with plural voice boards. Each board on the different platforms is populated with different resources, and resources may be allocated from any board and any platform to process calls. In a preferred implementation, a priority system is established so that co-located resources are preferred.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.