Network and method for providing a flexible call forwarding telecommunications service with automatic speech recognition capability
US6993119B1 · kind B1 · utility
Assignee
Inventors
Key dates
| Filing date | Aug 9, 2000 |
| Grant date | Jan 31, 2006 |
| Priority date | — |
| Expiry date | Nov 30, 2020 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2201/40
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A network for providing a telecommunications service with automatic speech recognition to a telecommunications user, including a switch in communication with a telecommunications device used by the telecommunications user for detecting a trigger specific to the telecommunications service in response to a communication from the telecommunications device, and an intelligent resource server in communication with the switch for receiving the communication from the telecommunications device via the switch, for playing an audible message for the telecommunications user in response to receiving the communication, the message prompting the telecommunications user to modify a call forwarding profile associated with the telecommunications user, and for automatically recognizing a predetermined keyword spoken by the telecommunications user in response to the message.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.