Patent · US Expired

Voicemail system with subscriber specific storage folders

US6996212B1 · kind B1 · utility

21Cited by
35References
18Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJun 26, 2002
Grant dateFeb 7, 2006
Priority date
Expiry dateAug 26, 2022

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M2203/4554
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

A method and system are provided for creating and utilizing subscriber specific memory locations or storage folders for storing incoming voicemail messages in a telecommunications system voicemail system. A subscriber to voicemail services creates subscriber or user-specific memory locations or storage folders to which callers may direct a voice message. When a caller calls the subscriber's directory number and is forwarded to the subscriber's voicemail service, the caller is given the option to save the message in one of a number of previous created voice message folders. For example, the caller may receive a prompt like “Press 1 to leave a message for Jane.” If messages are inadvertently left in the wrong voice message folder, the user having authorized access to that folder may move the message to the appropriate folder. If desired, personal identification numbers (PIN) may be assigned to each voice message folder to control access to messages saved therein.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.