Method, system, and device for typing customers/prospects

US6996560B1 · kind B1 · utility

Assignee

• RMSG LLC · US

Inventors

• Lawrence Choi · Downey, US
• Christopher B. Kuenne · Princeton, US
• Kurt E. Holstein, II · Princeton, US
• Henry Andrew Cross · Moorestown, US
• Jason Whitney · Lee's Summit, US
• George Tang · Saratoga, US
• Chetna Bansal · New York, US
• Joshua D. Babbitt · Jersey City, US

Key dates

• Filing date: May 31, 2001
• Grant date: Feb 7, 2006
• Expiry date: Jan 12, 2023

Classification

• Technology area (CPC Y): Emerging Cross-Sectional Technologies
• CPC primary: Y10S707/99945
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

Exemplary embodiments provide a computer-assisted method for typing customers/prospects, including the activities of: refining a survey via bestfit clustering; refining survey results via composition analysis; and identifying clusters of customers/prospects from the survey results via champion/challenger cluster refinement and panel analysis.