Method and system for reduction of service costs by discrimination between software and hardware induced outages
US6996751B2 · kind B2 · utility
6Cited by
5References
29Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Aug 15, 2001 |
| Grant date | Feb 7, 2006 |
| Priority date | — |
| Expiry date | Feb 14, 2023 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F11/1438
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A method (and system) of reducing warranty costs includes discriminating between hardware- and software-induced problems or outages in a computer system.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.