Method for providing enhanced directory assistance upon command using out-of-band signaling
US7020261B2 · kind B2 · utility
8Cited by
26References
48Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | May 6, 2003 |
| Grant date | Mar 28, 2006 |
| Priority date | — |
| Expiry date | May 6, 2023 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04Q3/72
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A user calls a directory assistance service provider to search for a desired telephone number and be connected to a party at the desired number. In one such connection, the user is afforded enhanced directory assistance upon a user command in the form of an out-of-band signaling message, e.g., SS7 signaling message. For example, the user may be afforded further operator assistance by pressing on the user telephone a predetermined key (e.g., “*” key), which is detectable by the directory assistance service provider as an SS7 signaling message.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.