Communication assistance system and method
US7023969B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 15, 2005 |
| Grant date | Apr 4, 2006 |
| Priority date | — |
| Expiry date | Feb 15, 2025 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04W74/00
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A communication assistance system is provided for providing access to information corresponding to a plurality of subscribers. The system includes a telephone switch for receiving calls from a plurality of requesters desiring to access the information corresponding to subscribers. A first database stores the information corresponding to each subscriber, including their phone numbers. A closing prompt module is coupled to the first database so as to select a closing prompt code from a plurality of available closing prompt codes, where each of the closing prompt codes is associated with a desired closing prompt message so as to provide a selected closing prompt message, where anyone of the available closing prompt messages is provided to a requester.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.