Method and system for regulating the dispatching of messages for requestors

US7069303B2 · kind B2 · utility

Assignee

• Par3 Communications, Inc. · US

Inventors

• Scott Sikora · Seattle, US
• Michael P. Ensminger · Bellevue, US
• Derek Robbecke · Renton, US
• Timothy Fenster · Seattle, US
• Mark McGregor · Edmonds, US
• Jesse Watson · Waxahachie, US
• Anh Hao Tran · Las Vegas, US

Key dates

• Filing date: Aug 19, 2004
• Grant date: Jun 27, 2006
• Expiry date: Aug 19, 2024

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/02
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A method and system in an application service provider (“ASP”) system for regulating the dispatching of event notification messages that generate return contacts. The ASP system is connected to various requester systems and receives from those systems requests to send messages to designated recipients. The ASP system dispatches the messages by retrieving the requests from the request store, generating messages for the requests, and sending the generated messages at a requestor-specific message dispatch rate. The ASP system dynamically adjusts the message dispatch rate for a requestor in real time to help ensure that the requestor is not overwhelmed with return contacts.