System and method for remotely communicating with a broadband modem
US7088708B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Sep 20, 2001 |
| Grant date | Aug 8, 2006 |
| Priority date | — |
| Expiry date | Jul 4, 2024 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L2012/563
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A method for remotely communicating with a Broadband modem is provided. Once a communication error is detected on a Broadband modem, a Plain Old Telephone System (POTS) connection is established between the Broadband modem and a remote server. Communication then occurs with the remote server via the POTS connection using Dual-Tone Multi-Frequency (DTMF) tones. The communication preferably comprises transmitting information associated with the communication error to the remote server via the POTS connection using DTMF tones and receiving a diagnosis from the remote server via the POTS connection in DTMF tones. A system for remotely diagnosing a Broadband modem as well as a Broadband modem is also provided.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.