Service impact analysis and alert handling in telecommunications systems
US7092707B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Feb 13, 2004 |
| Grant date | Aug 15, 2006 |
| Priority date | — |
| Expiry date | Jul 26, 2024 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/0631
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A system for the prioritization of quality of service (QoS) alerts and the analysis of the impact of such alerts on service uses a service model in which services are broken into one or more service components and sub-components. Creation of a service dependency model, which is driven by different phases of a service, is key to being able to understand how alerts at the lowest level of the network components affect the overall service for which they are but a component. Alerts are assigned a “handle” and a severity level. Rules are defined to be applied to the alerts to create a Component Status Indicator for each component including a handle. As each CSI propagates up towards the top of the service model dependency graph, each CSI gets modified according to predefined rules. A service impact index is created when the CSI is propagated to the top service component. For each service that is impacted, weights (multipler) are defined according to duration of the alert, number of subscribers, number of services, QoS class of the services impacted or other factors defined by user. The weights are used to multiply the SII to obtain the overall impacting index, which is sorted to obtain t…
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.