Patent · US Expired

Method and apparatus for enhanced call routing in a telecommunication system

US7099453B2 · kind B2 · utility

44Cited by

44References

11Claims

0Family size

Assignee

SBC Properties, L.P. · US

Inventors

Susanne Marie Crockett · Buffalo Grove, US
Thomas Joseph McBlain · Arlington Heights, US
Vanessa Besteda Jackson · Oak Park, US
Bruce Edward Stuckman · Algonquin, US
Karen Jeanne Pelletier · Crystal Lake, US

Key dates

Filing date	Sep 26, 2001
Grant date	Aug 29, 2006
Priority date	—
Expiry date	Sep 14, 2022

Classification

Technology area (CPC H)Electricity
CPC primaryH04M2242/22
WIPO fieldTelecommunications
WIPO sectorElectrical engineering

Abstract

A method for routing calls in a telecommunication system includes detecting data for a call from a calling party to a called party, providing a menu of options to the calling party and routing the call in accordance with information about the calling party, information about the called party or a menu selection.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.