Multi-tier service level agreement method and system
US7099936B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Mar 29, 2002 |
| Grant date | Aug 29, 2006 |
| Priority date | — |
| Expiry date | Mar 26, 2024 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q30/0283
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A method for managing multi-tier SLA relationships. The method can include first computing costs of utilizing edge server resources in a CDN, costs of dedicating content host resources in a content host in lieu of the utilization, and prospective revenues which can be generated by the content host providing services based on the resources to content consumers. Minimum QoS levels can be identified which must be maintained when providing the services to the content consumers according to QoS terms in established SLAs between the content host and individual ones of the content consumers. Finally, a new SLA can be established between the content host and the CDN. Importantly, the new SLA can include QoS terms for selectively allocating resources in the CDN. Moreover, the QoS terms can optimize revenues generated by the content host providing services based on the selective allocation of resources and the computed costs.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.