Graphical user interface and method for customer centric network management
US7143152B1 · kind B1 · utility
Assignees
Inventors
Key dates
| Filing date | Mar 31, 2000 |
| Grant date | Nov 28, 2006 |
| Priority date | — |
| Expiry date | Mar 31, 2020 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04L41/0894
- WIPO fieldDigital communication
- WIPO sectorElectrical engineering
Abstract
A graphical user interface and method for customer centric network management. The graphical user interface includes a first view showing text input by a user indicative of customer identification data corresponding to a customer in a network. This data is received by a server connected to the user. The server retrieves stored information corresponding to the customer identification data from a database and provides the stored information and actual circuit path information corresponding to a customer service based on the stored information to the graphical user interface. A second view of the graphical user interface shows the stored information, and a third view shows a graphical representation of a customer path corresponding to the actual circuit path information.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.