Heuristic routing of electronic documents
US7154625B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 3, 2002 |
| Grant date | Dec 26, 2006 |
| Priority date | — |
| Expiry date | Jul 9, 2023 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04N2201/0086
- WIPO fieldAudio-visual technology
- WIPO sectorElectrical engineering
Abstract
An optimal call routing system and method based upon pre-configured heuristics. In one aspect of the invention, a heuristic routing method can be provided in which a request to transmit an electronic document to a target destination can be received. A set of statistics associated with the target destination can be retrieved from a data store. A heuristically optimal route can be selected from the set of statistics through which the electronic document can be transmitted to the target destination. Subsequently, the electronic document can be transmitted to the target destination over the selected heuristically optimal route. Finally, statistics relating to the transmission can be collected and stored in the data store.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.