Method and apparatus for automating printer and printer driver diagnostics and repair
US7168003B2 · kind B2 · utility
24Cited by
3References
58Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Aug 7, 2002 |
| Grant date | Jan 23, 2007 |
| Priority date | — |
| Expiry date | Oct 20, 2023 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06F9/4411
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A program checks for installed printers, asks the users to select printers to be tested, and then proceeds to test for communications with the printer, print spooling and driver integrity as well as the driver's appropriateness for the operating system and for language and also whether newer and more current drivers are available. A report is then presented to the user indicating the status of the printer and, if appropriate, offering the user one click installation of a repaired, more appropriate, or updated driver.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.