Associating call appearance with data associated with call
US7180993B2 · kind B2 · utility
41Cited by
77References
20Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Oct 4, 2004 |
| Grant date | Feb 20, 2007 |
| Priority date | — |
| Expiry date | Oct 4, 2024 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/42059
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A distributed telephone answering system has intelligence distributed to a plurality of workstations. Each workstation may connect to a plurality of long distance telephone networks. Also, each workstation is controlled by a central controller. A central resopurce such as a database of call context information may be accessed by each workstatin. A workstation may support one or more human users.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.