Patent · US Expired

Method, computer program product and apparatus for implementing professional use of instant messaging

US7206813B2 · kind B2 · utility

58Cited by
4References
19Claims
0Family size

Assignee

Inventors

Key dates

Filing dateOct 17, 2002
Grant dateApr 17, 2007
Priority date
Expiry dateOct 27, 2024

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04L51/04
  • WIPO fieldDigital communication
  • WIPO sectorElectrical engineering

Abstract

A method, apparatus and computer program product are provided for implementing professional use of instant messaging. A flow of an IM conversation is displayed. Responsive to identifying a user selection to pair a response with a previous request, a user entered response and a user selected previous request are sent. Responsive to a user selection, a new topic is displayed in a new view and a new IM conversation is started. When an IM conversation is completed or a window is closed for the IM conversation; the IM conversation is automatically saved. Responsive to a user selection, another user is added to the IM conversation and a window including the flow of the IM conversation is displayed to the added user. An object can be linked to an IM conversation and the IM conversation is automatically saved with the selected object.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.