Subscriber service management
US7224783B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Dec 19, 2003 |
| Grant date | May 29, 2007 |
| Priority date | — |
| Expiry date | Dec 19, 2023 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M2215/0188
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A method, system and apparatus for service management. In accordance with the present invention, a service management method can include the steps of receiving a telephone call from a service subscriber over a PSTN and identifying the service subscriber through identifying information received externally to the received telephone call. Importantly, a service term for a subscription associated with the service subscriber can be modified only if payment can be resolved on behalf of the service subscriber.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.