Distributed customizable voicemail system
US7231021B2 · kind B2 · utility
Assignee
Inventors
Key dates
| Filing date | Jun 29, 2005 |
| Grant date | Jun 12, 2007 |
| Priority date | — |
| Expiry date | Jun 29, 2025 |
Classification
- Technology area (CPC H)Electricity
- CPC primaryH04M3/53325
- WIPO fieldTelecommunications
- WIPO sectorElectrical engineering
Abstract
A Voice Extensible Markup Language (VXML) based voicemail system that has a distributed architecture is disclosed. The VXML voicemail system includes a media server and an application server. The media server is in communication with a telephone network. The media server receives a telephone call through the telephone network and invokes a voicemail service of the voicemail system by sending a request to an application server. The application server is adapted to generate a Voice Extensible Markup Language (VXML) page in response to receiving the request and provide the media server with the VXML page to the media server, wherein the media server renders at least a portion of the VXML page. Methods for implementing VXML based voicemail systems are also disclosed. One method includes the steps: receiving a telephone call from a caller, the telephone call being received from a telephone network at a media server; receiving, at an application server, a request from the media server for a service; responsive to receiving the request, generating, at the application server, a Voice Extensible Markup Language (VXML) page; and rending at least a portion of the VXML page.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.