System and method for providing service technicians access to dispatch information
US7240096B1 · kind B1 · utility
1Cited by
5References
31Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Sep 30, 2002 |
| Grant date | Jul 3, 2007 |
| Priority date | — |
| Expiry date | Jun 17, 2024 |
Classification
- Technology area (CPC Y)Emerging Cross-Sectional Technologies
- CPC primaryY10S707/99952
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
A secondary source of dispatch information is provided in the event of a failure of a primary source of dispatch information. The second source of dispatch information can be accessed electronically by service technicians in the field when the primary source of dispatch information fails so that service technicians do not have to contact operators in a central office to obtain the dispatch information. The secondary source of dispatch information can distribute the dispatch information in a number of ways including e-mail, web and other methods.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.