Systems and methods for self-service dispatch
US7278567B2 · kind B2 · utility
11Cited by
15References
30Claims
0Family size
Assignee
Inventors
Key dates
| Filing date | Aug 25, 2004 |
| Grant date | Oct 9, 2007 |
| Priority date | — |
| Expiry date | Nov 10, 2025 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06Q10/06
- WIPO fieldIT methods for management
- WIPO sectorElectrical engineering
Abstract
Systems and methods are disclosed that process service requests associated with one or more work machines. In one embodiment, a process is disclosed that includes receiving status information associated with operations of the first work machine and analyzing a first work machine flow sequence associated with the first work machine based on the status information. Based on the analysis, a service request is generated. To fulfill the service request, the process may include modifying a second work machine flow sequence associated with a second work machine.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.