Patent · US Expired

Personal auto attendant apparatus and method

US7280649B2 · kind B2 · utility

1Cited by
4References
21Claims
0Family size

Assignee

Inventors

Key dates

Filing dateJun 28, 2004
Grant dateOct 9, 2007
Priority date
Expiry dateMay 20, 2025

Classification

  • Technology area (CPC H)Electricity
  • CPC primaryH04M3/436
  • WIPO fieldTelecommunications
  • WIPO sectorElectrical engineering

Abstract

A method for operating a telecommunications server including configuring a personal auto attendant associated with a particular telephone extension, the personal auto attendant including a series of menu selections, each menu selection associated with a user defined action, receiving an incoming call from a caller for the particular telephone extension, transferring the incoming call to the particular telephone extension, outputting the series of menu selections to the caller, receiving a menu selection from the series of menu selections from the caller, and performing a user-defined action associated with the menu selection.

Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.