Method and system for concurrent error identification in resource scheduling

US7281173B2 · kind B2 · utility

Assignee

• Witness Systems, Inc. · US

Inventors

• Cheryl Hite · Redwood Shores, US
• Tyler Morse · Brisbane, US
• Ofer Matan · Palo Alto, US
• Tiffany Boehmer · Mountain View, US
• Illah Nourbakhsh · Pittsburgh, US
• Serdar Uckun · Palo Alto, US
• Jason Fama · Foster City, US
• Edward Reusser · Sunnyvale, US
• Gregory Fichtenholtz · Sunnyvale, US
• Simon Shvarts · Cupertino, US

Key dates

• Filing date: Nov 15, 2005
• Grant date: Oct 9, 2007
• Expiry date: Feb 9, 2026

Classification

• Technology area (CPC G): Physics
• CPC primary: G06Q10/06312
• WIPO field: IT methods for management
• WIPO sector: Electrical engineering

Abstract

A method and system for handling real-time indications of resource scheduling conflicts. In one embodiment, the method includes a computer system including a user interface, display, processor, and some form of memory. Contained within the memory is a resource scheduling process that analyzes resource data, scheduling criteria, and work parameters to create a working schedule. In conjunction with the creation of a working schedule, the scheduling process detects resource conflicts that can inhibit the schedule's functionality. Once detected an identification process conveys the error to the user concurrently with the schedule process to provide the user with a real-time indication of resource conflicts. The indication is presented in an unobtrusive manner so as to not interfere or impede the scheduling process. In addition, should the specific resource causing the conflict be identifiable, the indication process conveys that information in a similar real-time methodology.