Identifying solutions to computer problems in main system by service system in distributed system landscape
US7302610B2 · kind B2 · utility
2Cited by
15References
12Claims
0Family size
Assignee
Inventor
Key dates
| Filing date | Oct 31, 2003 |
| Grant date | Nov 27, 2007 |
| Priority date | — |
| Expiry date | Mar 29, 2025 |
Classification
- Technology area (CPC G)Physics
- CPC primaryG06N5/022
- WIPO fieldComputer technology
- WIPO sectorElectrical engineering
Abstract
A distributed computer system has a first main system and a second main system that execute applications in cooperation with human users. A service system is an expert system to evaluate problems in the main systems. The main systems have auxiliary systems with to evaluate problems in the main systems and to escalate problem evaluation to the service system. The service system provides expertise for customers 1 and 2 that operate the main system.
Source: USPTO / EPO open patent data. Objective bibliographic and citation counts.